Mahalo for choosing to reserve one of our wonderful Volcano vacation homes! Please enter your information below and we will contact you within 24 hours. If our calendars note availability, we will most likely be able to accommodate you. Please inquire about any special needs or circumstances. Unfortunately, we are not able to host pets of any kind in any of our homes. Mahalo for your understanding.
All rates and policies are subject to change without notice on this web site. Guests are encouraged to read and approve the cancellation policy on their reservation quotation before finalizing their booking. We reserve the right to refuse service. Refunds are not issued for weather related incidents, except in the case of evacuation orders or official travel stops to and from the Big Island. We strongly encourage all our guests to purchase travel insurance.
Cancellations made more than 42 days in advance will receive a full refund. For cancellations made between 15-41 days in advance of your arrival date, we retain 50% of the total charges. Cancellations made within 14 days of arrival forfeit all payment.
Bookings made through third party websites may be subject to a different cancellation policy.
CHECK-IN & CHECK-OUT
We work with a self check-in system and you will receive the lockbox or keyless-entry code for your vacation home after payment is received in full.
Check-in time is after 3pm on the date of your arrival and check-out time is by 11am on the date of your departure.